Terms and Conditions
Existing Customer – Payment options
Products to be paid for using the new online facility – these facilities will be available soon. All services are electronic and will be provided prior to payment.
- Online Advertising – $240 and Subscription $20 pm
- Search Engine Optimisation $15 pm
- Hosting and Website Maintenance $500.00 and $50 per month
Privacy Policy
We know that your privacy is important to you, so that means your privacy is important to us as well. You can read the full details of our privacy policy below. As a quick summary:
• We only ask for personal information that we need.
• We´ll tell you what information we have recorded about you.
• If you want any personal information changed or deleted, just ask.
This is the website of
Wingreen Enterprises pty ltd A.B.N.: 99 116 473 771. 8 Jacaranda CRT Mount Gravatt East Qld 4122 |
Phone +61 7 3102 3251 Fax +61 7 34200460 Mobile +61 402 432 183 |
When you visit our Web site, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes are:
• Your ISP or server address and your IP address
• The date and time
• The pages accessed and documents downloaded
• Search terms used to get to the site
• The type of browser used
• We can only identify you personally, if you give us this information voluntarily
We do not know your e-mail address unless you give it to us. We will only record your e-mail address if you send us a message or request a contact through our website. We will use it only for the purpose it was provided for. We will only disclose it to businesses and services you have selected to provide you with a quote. If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
We use this information to improve the content of our Web site and analyse what pages people visit, and (if you subscribe to our e-mail newsletters) to keep in touch with you about updates to our Web site.
If you supply us with your e-mail address or postal address when requesting a service, we might send you information on new projects or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address or writing to us at the above address.
If you supply your telephone number when ordering a product or service, we will only use it with respect to that order. Our Graphic Designers have signed an undertaking to honour this fact.
We use this information internally and share it with other people or organizations who need to know it as part of working with us in our normal business activities like Graphic Design you have requested a quote from.
We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information for use in mailing lists or databases.
From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request, we´ll tell you what information we have recorded about you. If any of this information is incorrect, or you want us to remove all information about you, please send us e-mail at the above address. If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number.
If you are using our online payment system your details are kept securely for historical payment reasons only. We will only use this information to bill you for services. We will not share, store or use personally identifiable information for any purposes other than to bill you for our services.
We collect the following types of information about you.
Contact Information
* Name
* Company
* Postal Address
* City
* State
* Country
* Zip code or postal code
* Email address
* Telephone number
* Fax number
* Internet domain name
Financial Information * Credit or debit card information * Cardholder name * Card number * Type of card (e.g, Visa, Mastercard) * Expiration date * Security code * Payment account information * Email address of Payment account |
Refunds and Disputes
IMPORTANT NOTICE: EXCEPT AS EXPLICITLY PROVIDED BELOW, ALL PAYMENTS TO WINGREEN ENTERPRISES ARE NONREFUNDABLE.
All payments to WINGREEN Enterprises are nonrefundable. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within thirty (30) days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, which, in WINGREEN Enterprises sole discretion, are invalid under the terms and conditions of this Agreement, will result in service interruption, and reconnection fees to restore the desired service.
Without waiving any of its other rights under this Agreement, WINGREEN Enterprises offers to its Customers a 30-day money-back guarantee on fees for hosting services only (the “30-Day Guarantee”). If for any reason you cancel your account within thirty (30) days of the beginning of your service, WINGREEN Enterprises will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 30-Day Guarantee. If you have ever previously obtained a refund under the 30-Day Guarantee, your account will be canceled, but no money will be refunded to you.
Please note that the amount refunded to you will be the amount you paid for hosting services only, and will not include any of the following fees:
* Setup fees,
* Fees for domain name registrations,
* Fees charged for exceeding your allotted disk storage space or bandwidth,
* SSL certificate fees,
* Web design fees,
* Web site marketing fees, and
* Any other fees for services involving a third party.
The 30-Day Guarantee is subject to all of the following limitations:
a. You are entitled to a maximum of one (1) 30-Day Guarantee.
b. If you do not cancel your account within thirty (30) days of the beginning of your service, your right to the 30-Day Guarantee shall expire forever and may not be revived under any circumstances, without the prior express written approval of WINGREEN Enterprises.
c. You may not transfer or assign the 30-Day Guarantee to any third party.
d. You agree that you will not circumvent the restrictions on the 30-Day Guarantee described in this document, or attempt to circumvent those restrictions by any means, including, but not limited to, the following actions:
+ Creating multiple accounts, using the same customer name or different customer names;
+ Canceling your account for the sole purpose of obtaining a refund and then registering for a new account;
+ Organizing multiple business entities or using assumed business names for the purpose of circumventing these restrictions;
+ Knowingly providing false or misleading information when you register for your account; or
+ Requesting a refund under the 30-Day Guarantee at any time after you have already received a refund under that guarantee.
e. If you violate any provision of any of the following policies of WINGREEN Enterprises, you will not be eligible for the 30-Day Guarantee:
+ Terms of Service (TOS);
Changes to your service, including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 30-Day Guarantee. The 30-Day Guarantee applies to your first order of Web hosting services from WINGREEN Enterprises and does not apply to any changes to your service at any time.
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